On-Site Work Policy for Providers

1. Arrival Time: All providers are expected to arrive at the office at least 15 minutes before their scheduled shift to ensure they have enough time to set up and prepare for the day.

2. Dress Code: Providers are expected to dress professionally and maintain a clean and well-groomed appearance. Scrubs or lab coats may be worn, but must be clean and free of any stains or tears.

3. Personal Hygiene: Providers are required to maintain good personal hygiene on facial hair,.  If an individual is growing a beard it should be well kept along the edged of the face. If the individual does not have a beard, they are expected to be clean shaven for work.  Body odour must be non-offensive for clothing and body chemistry.  A non perfume scent environment is a requirement.  Patient care requires as per IPAC rules, regular hand washing and sanitizing, as well as maintaining cleanliness of equipment and work areas.

4. Confidentiality: Providers are expected to maintain patient confidentiality at all times and not discuss patient information with anyone not involved in the patient's care.

5. Professionalism: Providers are expected to conduct themselves in a professional manner while on-site, including being courteous and respectful to colleagues, patients, and visitors.

6. Breaks: Providers are entitled to  a 15-minute break for every 4 hours worked, and a 30-minute lunch break after 5 hours worked. Providers must coordinate their breaks with their supervisor or colleagues to ensure continuity of care for patients. We schedule one hour lunch incorporating the 15 min breaks to provide a longer lunch. 

7. Documentation: Providers are required to document all patient encounters in a timely and accurate manner, in accordance with office policy and regulations.

8. Safety: Providers are responsible for maintaining a safe environment for themselves, colleagues, patients, and visitors by adhering to safety protocols and reporting any hazards or incidents to the supervisor.

9. Attendance: Providers are expected to be punctual and have good attendance. Any absence must be reported to the supervisor as soon as possible, and providers are required to provide a valid reason for their absence.

10. Continuing Education: Providers are encouraged to continue their education and professional development, and are required to attend any mandatory in-service training provided by the office.

11. Violation of Policy: Any provider found to be in violation of this policy may be subject to disciplinary action, up to and including termination of employment.